About Us
ABOUT THE OWNER
John M. Shrock
At Superior Basement Systems, we’ve been helping homeowners protect and improve their basements since 2003. Led by John M. Shrock, our family-owned and operated business has built a reputation as the most trusted name in New Philadelphia, Ohio and surrounding areas.
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John and his wife, Alta, purchased the company with a clear vision: to provide top-quality service with a customer-first approach. With over 20 years of experience, John’s deep knowledge of basement systems and unwavering commitment to excellence have shaped our company into what it is today.​
As the business grew, John welcomed his three sons into the company, passing down the values of hard work, integrity, and exceptional service. Together, we continue to serve our community, ensuring that every homeowner gets the reliable, long-lasting solutions they deserve.
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At Superior Basement Systems, we treat every home as if it were our own—because to us, quality and trust matter.
Our Mission
As a family-owned business, we are dedicated to providing reliable, high-quality foundation repair and waterproofing services with integrity and care. Our mission is to protect your home and ensure your peace of mind by delivering long-lasting solutions that address your specific needs. We prioritize clear communication and personalized service. We believe in the values of hard work, trust, and respect, ensuring that our team delivers top-notch results every time. Whether it's a small repair or a major waterproofing installation, we strive to exceed expectations and help you resolve basement issues for good.